infinite loading screen

[Михаил 1]

Loading screen 

[ೞoℓf✌ 250]

He can`t load menu. Infinite loading screen

[Михаил 1]

2 минуты назад, ೞoℓf✌ сказал:

He can`t load menu. Infinite loading screen

yes

[Rozmo 699]

2 hours ago, Михаил said:

Loading screen 

Hey, can you send me your SteamID64, and we will reset your profile. 

[Михаил 1]

19 часов назад, Rozmo сказал:

Hey, can you send me your SteamID64, and we will reset your profile. 

76561198038441880

[Rozmo 699]

34 minutes ago, Михаил said:

76561198038441880

I will let you know once we reset your profile.

[Rozmo 699]

On 5/5/2020 at 8:13 PM, Михаил said:

Loading screen 

It's done, let me know if you still have a issue.

[Михаил 1]

8 часов назад, Rozmo сказал:

It's done, let me know if you still have a issue.

did not help

[Rozmo 699]

Just now, Михаил said:

did not help

Right so there must be another problem, can you check if your antivirus or firewall is not blocking WW3 exe file? 

[Михаил 1]

Только что, Rozmo сказал:

Right so there must be another problem, can you check if your antivirus or firewall is not blocking WW3 exe file? 

no antivirus

[Rozmo 699]

Just now, Михаил said:

no antivirus

Can you check the firewall? Also can you send me screen shoot of the loading screen. Also post your PC specs. 

[Михаил 1]

16 минут назад, Rozmo сказал:

Can you check the firewall? Also can you send me screen shoot of the loading screen. Also post your PC specs. 

 

[Rozmo 699]

Do you have all drivers up to date? also please verify your steam files. 

Other question, do you just purchased the game? or you been playing it before and this issue just happened now?

[tynblpb 678]

My bet it's 8 GB RAM.

2 days ago my WW3 started to fill all of my 16 GB RAM when loading. And it's something like 6 GB is being used right after WarMap is loaded, and 10 GB reserved. 3 days ago I was having 6 GB free.

 

[Михаил 1]

17 часов назад, Rozmo сказал:

Do you have all drivers up to date? also please verify your steam files. 

Other question, do you just purchased the game? or you been playing it before and this issue just happened now?

recently played

[makrumsa1987 6]

I have exactly the same problem loading all the time. I have 8 GB ramj but 3 days ago everything worked normally. help

[Majestec 26]

3 hours ago, makrumsa1987 said:

I have exactly the same problem loading all the time. I have 8 GB ramj but 3 days ago everything worked normally. help

if the ram not enough and causing this issue, try increasing paging file to 10,000 mb both initial and maximum size.

Edited May 9, 2020 by Majestec

[Rozmo 699]

Right we have noticed slow loading time on HDD's we are investigating the issue .

[makrumsa1987 6]

11 godzin temu, Majestec napisał:

if the ram not enough and causing this issue, try increasing paging file to 10,000 mb both initial and maximum size.

I have always had 13000. year the game worked normally but for 3 days I have a problem with eternal loading

[Rozmo 699]

Can you check now if your game loads a bit faster? especially when you waiting for Browser.

[makrumsa1987 6]

It has returned to normal, and even now it loads faster than before, thanks to the Rozmo

[Михаил 1]

10 часов назад, Rozmo сказал:

Can you check now if your game loads a bit faster? especially when you waiting for Browser.

earned

[Михаил 1]

again the same problem

[Rozmo 699]

Right seems like there might be some conflict on your side, as we haven't been changing anything between the time it was working for you till it happened again. 

Do you have programs in the background that can cause such conflict? Also is your broadband provider not blocking our ports? 

[Михаил 1]

9 часов назад, Rozmo сказал:

Right seems like there might be some conflict on your side, as we haven't been changing anything between the time it was working for you till it happened again. 

Do you have programs in the background that can cause such conflict? Also is your broadband provider not blocking our ports? 

but I'm sorry everything is fine